Privacy Policy
Last updated: February 2025
1. Introduction
SwipeTrash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using SwipeTrash, you consent to the practices described here.
2. Information We Collect
We may collect: account information (name, email, phone, password); profile and location data (addresses, bin types, preferences); transaction data (pickup history, payment information via secure providers); usage data (how you use the app, device type); communications with collectors and support; and, if you sign in with a social provider, basic profile information they share with us.
3. How We Use Your Information
We use it to provide and improve the Service, process pickups and payments, communicate with you (confirmations, notifications, support), send push and email notifications (you can manage preferences in the app), personalize your experience, detect and prevent fraud, comply with legal obligations, and analyze usage. We do not sell your personal information.
4. Sharing of Information
We may share information with collectors (as needed to complete pickups), service providers (hosting, payments, analytics) under confidentiality obligations, and when required by law or to protect rights and safety. We do not share your data with third parties for their marketing.
5. Data Retention and Security
We retain your information as long as your account is active or as needed for the Service, legal compliance, and dispute resolution. When you delete your account, we delete or anonymize your data within a reasonable period. We use appropriate technical and organizational measures to protect your data; no system is 100% secure, but we strive to safeguard it.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your data, object to or restrict processing, and data portability. You can update your profile and notification settings in the app. For other requests or account deletion, contact us at [email protected]. You may also lodge a complaint with a supervisory authority.
7. Children's Privacy
The Service is not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have, please contact us and we will delete it.
8. Changes and Contact
We may update this Privacy Policy from time to time and will notify you of material changes. The "Last updated" date will be revised. Continued use after changes means you accept the updated policy. For privacy questions or to exercise your rights, contact us at [email protected] or via the contact section on this website.